Help / FAQ

bannière aide faq
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WELCOME TO HELP / FAQ
Here you will find the answers to the most frequently asked questions.
However, if you do not find the answer you want, you can always contact us via our Contact page
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WHAT ARE THE PRICES INDICATED?
The prices displayed are exclusive of VAT and are valid for a maximum period of 10 rental days.
Beyond that, an increase in the price will be calculated according to the period of immobilization.
Rate 1 is applicable for operations taking place in Paris and the Paris region.
Rate 2 is applicable for operations taking place outside Paris and the Paris region.
Rental, transport and delivery of furniture to your stand location are included.
In case of a single order at a trade fair, a transport cost may be charged.
The furniture is taken back when the show closes.
A flat-rate amount of participation in the insurance is calculated in addition, according to the amount excluding tax of the order.
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WHAT ARE THE ACCEPTED MEANS OF PAYMENT?
Our online payment system is 100% secure.

You can pay by:

Bank Transfer
Check
Credit card

The terms for payment by check and banking information for payment by wire transfer are available on the payment page.
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WHAT HAPPENS AFTER I PLACE AN ORDER?
Once your order is finalized, you will receive a summary of your order at the email address provided during the basket validation step.
After checking by our services of the availability of the products ordered, we will come back to you with the corresponding proforma.
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HOW TO CREATE AN ACCOUNT?
An account will be automatically created during your first order on the site.
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HOW TO GET ACCESS TO 3D MODELING OF FURNITURE?
The 3D models of our furniture are available on the Download page
If a model was not downloadable, you can let us know via our Contact page
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HOW TO GET ACCESS TO EVENT RATES?
You can request access to event prices using this form:
Request access to event rates*

*Subject to eligibility

How to order ?